Training Overview

Upon acceptance into Serving Up!, students – future service artisans – complete a rigorous 12-week program. Retired and current banquet captains, banquet managers, maitre d’s, and waiters function as instructors, bringing real world experience to the program. Program curriculum includes:

• The history of service employment
• Communication and coordination skills
• Table setting
• Serving
• Use of point of sale systems
• Suggestive selling
• The theory of hospitality industry service – the art of dining and table-side service

Students participate in live simulation activities and will have the opportunity to take advantage of invaluable internships.

Graduating service artisans are prepared for immediate employment by hotels, restaurants, private and social clubs, banquet facilities, and employment agencies.